Assembled

Connect to Assembled, the workforce management platform for modern support teams. Inspect schedules, forecasts, and real-time performance across queues, agents, and sites. Diagnose SLA misses, run what-if scenarios, and analyze trends without exporting a single report. Take action directly from chat: adjust forecasts ahead of peak events, publish overtime when you're trending hot, or open VTO when you're overstaffed. Combine Assembled data with your HRIS, BI tools, or Slack to answer cross-system questions no single tool can. Built for WFM teams and support leaders who need answers in seconds, not hours.