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RT (Request Tracker)

Best Practical Solutions, LLC

ClaudeDesktop extensionAnthropic partner

Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.

Website
Best rank#9016 downConnectors by popularityCharts2Connectors by popularity, Most popular
LaunchedMar 31
OverviewRanks2Changes3

Rankings

Connectors by popularity6 down#901Most popular6 down#918among connectors and extensions

Tools

  • search_tickets
  • get_ticket
  • get_ticket_history
  • get_transaction
  • get_queue
  • list_queues
  • get_queue_fields
  • lookup_user
  • get_current_user
  • get_ticketsql_grammar
  • create_ticket
  • update_ticket
  • add_comment
  • add_reply
  • get_ticket_attachments
  • get_attachment
  • save_attachment