Freshdesk

Communication

Customer support software

Where it stands

Tools

  • freshdesk-add-note-to-ticket
  • freshdesk-add-ticket-tags
  • freshdesk-assign-ticket-to-agent
  • freshdesk-assign-ticket-to-group
  • freshdesk-close-ticket
  • freshdesk-create-agent
  • freshdesk-create-company
  • freshdesk-create-contact
  • freshdesk-create-message-for-thread
  • freshdesk-create-reply
  • freshdesk-create-solution-article
  • freshdesk-create-thread
  • freshdesk-create-ticket
  • freshdesk-create-ticket-field
  • freshdesk-delete-solution-article
  • freshdesk-delete-ticket
  • freshdesk-delete-ticket-summary
  • freshdesk-download-attachment
  • freshdesk-forward-ticket
  • freshdesk-get-agent
  • freshdesk-get-canned-response
  • freshdesk-get-contact
  • freshdesk-get-folder-canned-responses
  • freshdesk-get-solution-article
  • freshdesk-get-ticket
  • freshdesk-list-agent-id-options
  • freshdesk-list-agents
  • freshdesk-list-all-folders
  • freshdesk-list-all-tickets
  • freshdesk-list-canned-response-folder-id-options
  • freshdesk-list-category-folders
  • freshdesk-list-company-id-options
  • freshdesk-list-folder-articles
  • freshdesk-list-folder-canned-responses
  • freshdesk-list-from-email-options
  • freshdesk-list-group-id-options
  • freshdesk-list-role-ids-options
  • freshdesk-list-skill-ids-options
  • freshdesk-list-solution-categories
  • freshdesk-list-ticket-conversations
  • freshdesk-list-ticket-field-id-options
  • freshdesk-list-ticket-fields
  • freshdesk-list-ticket-id-options
  • freshdesk-remove-ticket-tags
  • freshdesk-reply-to-forward
  • freshdesk-search-solution-article
  • freshdesk-search-tickets
  • freshdesk-set-ticket-priority
  • freshdesk-set-ticket-status
  • freshdesk-set-ticket-tags
  • freshdesk-update-agent
  • freshdesk-update-contact
  • freshdesk-update-solution-article
  • freshdesk-update-ticket
  • freshdesk-update-ticket-field
  • freshdesk-update-ticket-summary
  • freshdesk-view-ticket-summary