Serval
Security
PerplexityConnector
Connect to Serval to let AI agents securely interact with your Serval workspace through MCP
Where it stands
Tools
add_entity_ type_ field add_label_ to_ app_ instance add_tag_ to_ subject add_ticket_ assignment_ group add_ticket_ relevant_ asset aggregate_entities archive_entity archive_ticket await_workflow_ run_ result batch_create_ app_ resources batch_get_ review_ items batch_update_ app_ resource_ roles batch_update_ app_ resources bulk_add_ label_ to_ app_ instances bulk_remove_ label_ from_ app_ instances cancel_schema_ migration connect_ticket_ to_ external_ ticket count_workflow_ runs create_access_ policy create_access_ policy_ approval_ procedure create_access_ profile create_access_ profile_ grant create_access_ relationship create_access_ request create_agent create_app_ instance create_app_ instance_ label create_app_ relationship create_app_ resource create_app_ resource_ role create_approval_ delegation create_approval_ procedure create_assignment_ rule create_category_ option create_change_ blackout_ schedule create_custom_ field_ option create_custom_ role create_custom_ service create_database_ rule create_entity create_entity_ field_ mapping create_entity_ ingestion_ config create_entity_ type create_entity_ type_ field create_folder create_form create_group create_guidance create_knowledge_ base create_knowledge_ document create_label create_reclamation_ candidate create_schedule create_sla_ definition create_status create_tag create_team create_team_ group create_team_ user create_ticket create_ticket_ external_ messages create_ticket_ message create_ticket_ model_ field create_ticket_ model_ field_ rule create_ticket_ model_ transition create_ticket_ subscribers create_user create_user_ relationship create_workflow create_workflow_ approval_ procedure delete_access_ policy delete_access_ policy_ approval_ procedure delete_access_ profile delete_access_ profile_ grant delete_access_ relationship delete_agent delete_app_ instance delete_app_ instance_ label delete_app_ relationship delete_app_ resource delete_app_ resource_ role delete_approval_ delegation delete_approval_ procedure delete_assignment_ rule delete_category_ option delete_change_ blackout_ schedule delete_custom_ role delete_custom_ service delete_database_ rule delete_entity delete_entity_ field_ mapping delete_entity_ ingestion_ config delete_entity_ type delete_entity_ type_ field delete_folder delete_form delete_group delete_guidance delete_knowledge_ base delete_knowledge_ document delete_label delete_sla_ definition delete_status delete_tag delete_team delete_team_ group delete_team_ user delete_ticket_ model_ field_ rule delete_ticket_ model_ status_ entry_ action delete_ticket_ model_ transition delete_ticket_ subscribers delete_user delete_user_ relationship delete_workflow delete_workflow_ approval_ procedure deprecate_ticket_ model_ field disconnect_ticket_ from_ external_ ticket dismiss_database_ issue dismiss_reclamation_ candidate get_access_ policy get_access_ policy_ approval_ procedure get_access_ profile get_access_ profile_ grant get_access_ relationship get_access_ request get_agent get_agent_ session get_agent_ session_ transcript get_app_ instance get_app_ instance_ agent_ card get_app_ relationship get_app_ resource get_app_ resource_ role get_approval_ delegation get_approval_ procedure get_approval_ request get_approval_ request_ step get_assignment_ rule get_category_ option get_change_ blackout_ schedule get_credit_ balance get_current_ user get_custom_ role get_custom_ service get_custom_ service_ endpoint get_dashboard get_database_ issue get_database_ rule get_entity get_entity_ field_ mapping get_entity_ file get_entity_ ingestion_ config get_entity_ ingestion_ config_ sync_ status get_entity_ schema get_entity_ type get_entity_ type_ field get_external_ entity_ schema get_folder get_form get_group get_guidance get_help_ agent_ form get_help_ agent_ simulation get_help_ agent_ simulation_ config get_help_ agent_ simulation_ run get_help_ agent_ simulation_ suite get_help_ agent_ simulation_ suite_ run get_journey get_knowledge_ base get_knowledge_ document get_priority get_review get_review_ item get_schema_ migration get_sla_ definition get_sla_ statistics get_sla_ timeseries get_status get_tag get_team get_team_ assignment_ settings get_team_ group get_team_ user get_ticket get_ticket_ custom_ field_ values get_ticket_ model_ definition get_ticket_ relationship get_ticket_ snapshot get_ticket_ statistics get_ticket_ timeseries get_user get_user_ custom_ fields_ schema get_user_ relationship get_widget get_workflow get_workflow_ approval_ procedure get_workflow_ run get_workflow_ run_ task install_change_ models install_schema_ template link_tickets list_access_ policies list_access_ policy_ approval_ procedures list_access_ profile_ grants list_access_ profiles list_access_ relationships list_access_ requests list_agent_ sessions list_agents list_analytics_ tickets list_app_ instance_ integrations list_app_ instance_ labels list_app_ instances list_app_ relationships list_app_ resource_ roles list_app_ resources list_approval_ delegations list_approval_ procedures list_approval_ request_ steps list_approval_ requests list_assignment_ rules list_audit_ logs list_category_ options list_change_ blackout_ schedules list_change_ schedule_ conflicts list_connected_ channels list_custom_ field_ options list_custom_ roles list_custom_ services list_database_ issue_ evidence list_database_ issues list_database_ rules list_document_ templates list_email_ intake_ configs list_entities list_entity_ field_ mappings list_entity_ field_ value_ history list_entity_ ingestion_ configs list_entity_ ingestion_ runs list_entity_ pending_ changes list_entity_ schemas list_entity_ types list_folder_ contents list_folders list_forms list_groups list_guidance_ versions list_guidances list_help_ agent_ simulation_ configs list_help_ agent_ simulation_ runs list_help_ agent_ simulation_ suite_ runs list_help_ agent_ simulation_ suites list_journeys list_knowledge_ bases list_knowledge_ documents list_labels list_priorities list_reclamation_ candidates list_reports list_requestable_ roles list_resources_ for_ app_ instance list_review_ items list_reviews list_schedules list_schema_ migrations list_schema_ templates list_sla_ definitions list_statuses list_subject_ tags list_tags list_team_ access_ policy_ approval_ procedures list_team_ groups list_team_ users list_team_ workflow_ approval_ procedures list_teams list_ticket_ assignment_ groups list_ticket_ external_ messages list_ticket_ external_ tickets list_ticket_ feedback list_ticket_ messages list_ticket_ model_ field_ rules list_ticket_ model_ transitions list_ticket_ models list_ticket_ relevant_ assets list_ticket_ sla_ instances list_ticket_ subscribers list_tickets list_topics list_user_ phone_ numbers list_user_ relationships list_users list_worker_ egress_ failures list_worker_ replicas list_workers list_workflow_ approval_ procedures list_workflow_ run_ tasks list_workflow_ runs list_workflow_ versions list_workflows move_knowledge_ document move_ticket_ to_ team notify_user preview_schema_ template_ install promote_incident_ to_ major_ incident publish_knowledge_ document query_change_ tickets reactivate_user reclaim_reclamation_ candidate reclassify_ticket remove_label_ from_ app_ instance remove_tag_ from_ subject remove_ticket_ assignment_ group remove_ticket_ relevant_ asset reorder_assignment_ rules replay_entity_ workflow resolve_scoped_ refs reveal_entity_ field_ value revoke_access_ request search_access_ memberships search_access_ requests search_app_ resource_ roles search_app_ resources search_approval_ requests search_custom_ service_ endpoints search_entities search_entity_ types search_groups search_knowledge search_ticket_ messages search_tickets search_users search_workflow_ runs send_help_ agent_ message set_assignment_ rules_ fallback set_connected_ channel_ mode set_folder_ item_ location set_ticket_ custom_ field_ values set_ticket_ model_ field_ hidden set_ticket_ model_ lifecycle set_ticket_ model_ transition set_ticket_ model_ transition_ precondition set_user_ phone_ login_ trust start_help_ agent_ simulation start_help_ agent_ simulation_ suite start_workflow_ run submit_help_ agent_ form submit_ticket_ feedback sync_entity_ ingestion_ config sync_ticket_ to_ channel trigger_agent_ session unarchive_entity unarchive_ticket unpublish_knowledge_ document update_access_ policy update_access_ policy_ approval_ procedure update_access_ profile update_access_ relationship update_agent update_app_ instance update_app_ instance_ label update_app_ relationship update_app_ resource update_app_ resource_ role update_approval_ delegation update_approval_ procedure update_assignment_ rule update_category_ option update_change_ blackout_ schedule update_custom_ role update_custom_ service update_database_ rule update_entity update_entity_ field_ mapping update_entity_ ingestion_ config update_entity_ type update_entity_ type_ field update_folder update_form update_group update_guidance update_knowledge_ base update_knowledge_ document update_label update_priority update_sla_ definition update_status update_tag update_team update_team_ assignment_ settings update_team_ group update_team_ user update_ticket update_ticket_ assignment_ group update_ticket_ model_ field_ rule update_user update_workflow update_workflow_ approval_ procedure upsert_ticket_ model upsert_ticket_ model_ status_ entry_ action wait_for_ help_ agent_ messages