SupportFabric

SupportFabric is an AI customer-support platform for Shopify and WooCommerce stores, covering WhatsApp, Instagram, Messenger, email and web chat. Connect it to ask what needs attention, review conversations and complaints, look up orders, check AI resolution and response times, and keep your knowledge base up to date. Changes such as assigning chats, updating complaint statuses or editing the knowledge base are confirmed with you before they run, and every action is limited to the SupportFabric account you authorise.